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6 Replies Last post: Jun 5, 2009 4:59 PM by Stephano  
Chris Callan  
Chris Callan
88 posts since
Oct 16, 2007
Currently Being Moderated

May 26, 2009 7:21 AM

Error creating report in PDF format

After updating my site to Contour 2.5.5 recently, one of the users of the system started reporting that errors were being received when trying to get reports from the system in PDF format, HTML and Word formats work fine though.  I've attached the report and verified that I can reproduce the behavior against the Corporate Website (sample data) project when using the following parameters:

Format: PDF

Release: 2.0

Set: Test Cases

 

Running that report returns this stack trace (debug-level server logs have the same info):

HTTP Status 500 -

type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

org.springframework.web.util.NestedServletException: Request processing failed; nested exception is org.eclipse.birt.report.engine.api.EngineException: Error happened while running the report
     org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:583)
     org.springframework.web.servlet.FrameworkServlet.doPost(FrameworkServlet.java:511)
     javax.servlet.http.HttpServlet.service(HttpServlet.java:710)
     javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
     org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:378)
     org.springframework.security.intercept.web.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:109)
     org.springframework.security.intercept.web.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:83)
     org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
     org.springframework.security.ui.ExceptionTranslationFilter.doFilterHttp(ExceptionTranslationFilter.java:101)
     org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
     org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
     org.springframework.security.providers.anonymous.AnonymousProcessingFilter.doFilterHttp(AnonymousProcessingFilter.java:105)
     org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
     org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
     org.springframework.security.ui.rememberme.RememberMeProcessingFilter.doFilterHttp(RememberMeProcessingFilter.java:116)
     org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
     org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
     org.springframework.security.ui.AbstractProcessingFilter.doFilterHttp(AbstractProcessingFilter.java:277)
     org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
     org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
     com.jamasoftware.contour.view.filter.CheckSetupFilter.doFilterInternal(Unknown Source)
     org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)
     org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
     org.springframework.security.context.HttpSessionContextIntegrationFilter.doFilterHttp(HttpSessionContextIntegrationFilter.java:235)
     org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
     org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
     org.springframework.security.concurrent.ConcurrentSessionFilter.doFilterHttp(ConcurrentSessionFilter.java:99)
     org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
     org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
     org.springframework.security.util.FilterChainProxy.doFilter(FilterChainProxy.java:175)
     org.springframework.security.util.FilterToBeanProxy.doFilter(FilterToBeanProxy.java:99)
     org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:96)
     org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)

root cause

org.eclipse.birt.report.engine.api.EngineException: Error happened while running the report
     org.eclipse.birt.report.engine.api.impl.RunAndRenderTask.doRun(RunAndRenderTask.java:167)
     org.eclipse.birt.report.engine.api.impl.RunAndRenderTask.run(RunAndRenderTask.java:72)
     com.jamasoftware.contour.view.birt.AbstractBirtView.renderMergedOutputModel(Unknown Source)
     org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:257)
     org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1183)
     org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:902)
     org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:807)
     org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:571)
     org.springframework.web.servlet.FrameworkServlet.doPost(FrameworkServlet.java:511)
     javax.servlet.http.HttpServlet.service(HttpServlet.java:710)
     javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
     org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:378)
     org.springframework.security.intercept.web.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:109)
     org.springframework.security.intercept.web.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:83)
     org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
     org.springframework.security.ui.ExceptionTranslationFilter.doFilterHttp(ExceptionTranslationFilter.java:101)
     org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
     org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
     org.springframework.security.providers.anonymous.AnonymousProcessingFilter.doFilterHttp(AnonymousProcessingFilter.java:105)
     org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
     org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
     org.springframework.security.ui.rememberme.RememberMeProcessingFilter.doFilterHttp(RememberMeProcessingFilter.java:116)
     org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
     org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
     org.springframework.security.ui.AbstractProcessingFilter.doFilterHttp(AbstractProcessingFilter.java:277)
     org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
     org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
     com.jamasoftware.contour.view.filter.CheckSetupFilter.doFilterInternal(Unknown Source)
     org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)
     org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
     org.springframework.security.context.HttpSessionContextIntegrationFilter.doFilterHttp(HttpSessionContextIntegrationFilter.java:235)
     org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
     org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
     org.springframework.security.concurrent.ConcurrentSessionFilter.doFilterHttp(ConcurrentSessionFilter.java:99)
     org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
     org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
     org.springframework.security.util.FilterChainProxy.doFilter(FilterChainProxy.java:175)
     org.springframework.security.util.FilterToBeanProxy.doFilter(FilterToBeanProxy.java:99)
     org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:96)
     org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)

root cause

java.lang.NullPointerException
     org.eclipse.birt.report.engine.layout.pdf.emitter.LineLayout.initialize(LineLayout.java:96)
     org.eclipse.birt.report.engine.layout.pdf.emitter.PDFLayoutEmitter._startContainer(PDFLayoutEmitter.java:200)
     org.eclipse.birt.report.engine.layout.pdf.emitter.PDFLayoutEmitter.startContainer(PDFLayoutEmitter.java:184)
     org.eclipse.birt.report.engine.emitter.ContentEmitterAdapter.startPage(ContentEmitterAdapter.java:64)
     org.eclipse.birt.report.engine.layout.pdf.emitter.PDFLayoutEmitter.startPage(PDFLayoutEmitter.java:329)
     org.eclipse.birt.report.engine.layout.pdf.emitter.WrappedPDFLayoutEmitter.startPage(WrappedPDFLayoutEmitter.java:183)
     org.eclipse.birt.report.engine.layout.pdf.emitter.PDFLayoutEmitterProxy.startPage(PDFLayoutEmitterProxy.java:269)
     org.eclipse.birt.report.engine.emitter.CompositeContentEmitter.startPage(CompositeContentEmitter.java:284)
     org.eclipse.birt.report.engine.emitter.ContentEmitterUtil.startContent(ContentEmitterUtil.java:45)
     org.eclipse.birt.report.engine.layout.html.buffer.PageNode.start(PageNode.java:48)
     org.eclipse.birt.report.engine.layout.html.buffer.HTMLPageBuffer.startContent(HTMLPageBuffer.java:112)
     org.eclipse.birt.report.engine.layout.html.buffer.TableBreakBuffer.startContent(TableBreakBuffer.java:227)
     org.eclipse.birt.report.engine.layout.html.HTMLLeafItemLM.start(HTMLLeafItemLM.java:50)
     org.eclipse.birt.report.engine.layout.html.HTMLAbstractLM.layout(HTMLAbstractLM.java:132)
     org.eclipse.birt.report.engine.layout.html.HTMLBlockStackingLM.layoutNodes(HTMLBlockStackingLM.java:68)
     org.eclipse.birt.report.engine.layout.html.HTMLPageLM.layout(HTMLPageLM.java:90)
     org.eclipse.birt.report.engine.layout.html.HTMLReportLayoutEngine.layout(HTMLReportLayoutEngine.java:101)
     org.eclipse.birt.report.engine.api.impl.RunAndRenderTask.doRun(RunAndRenderTask.java:151)
     org.eclipse.birt.report.engine.api.impl.RunAndRenderTask.run(RunAndRenderTask.java:72)
     com.jamasoftware.contour.view.birt.AbstractBirtView.renderMergedOutputModel(Unknown Source)
     org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:257)
     org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1183)
     org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:902)
     org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:807)
     org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:571)
     org.springframework.web.servlet.FrameworkServlet.doPost(FrameworkServlet.java:511)
     javax.servlet.http.HttpServlet.service(HttpServlet.java:710)
     javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
     org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:378)
     org.springframework.security.intercept.web.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:109)
     org.springframework.security.intercept.web.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:83)
     org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
     org.springframework.security.ui.ExceptionTranslationFilter.doFilterHttp(ExceptionTranslationFilter.java:101)
     org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
     org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
     org.springframework.security.providers.anonymous.AnonymousProcessingFilter.doFilterHttp(AnonymousProcessingFilter.java:105)
     org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
     org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
     org.springframework.security.ui.rememberme.RememberMeProcessingFilter.doFilterHttp(RememberMeProcessingFilter.java:116)
     org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
     org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
     org.springframework.security.ui.AbstractProcessingFilter.doFilterHttp(AbstractProcessingFilter.java:277)
     org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
     org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
     com.jamasoftware.contour.view.filter.CheckSetupFilter.doFilterInternal(Unknown Source)
     org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)
     org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
     org.springframework.security.context.HttpSessionContextIntegrationFilter.doFilterHttp(HttpSessionContextIntegrationFilter.java:235)
     org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
     org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
     org.springframework.security.concurrent.ConcurrentSessionFilter.doFilterHttp(ConcurrentSessionFilter.java:99)
     org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
     org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
     org.springframework.security.util.FilterChainProxy.doFilter(FilterChainProxy.java:175)
     org.springframework.security.util.FilterToBeanProxy.doFilter(FilterToBeanProxy.java:99)
     org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:96)
     org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)

note The full stack trace of the root cause is available in the Apache Tomcat/6.0.14 logs.

Apache Tomcat/6.0.14

 

Any ideas on how to proceed with troubleshooting this?

Thanks!

Attachments:
Tags: contour_2_0, reports, error
Chris Callan  
Chris Callan
88 posts since
Oct 16, 2007
Currently Being Moderated
1. May 26, 2009 3:56 PM in response to: Chris Callan
Re: Error creating report in PDF format

I spoke with Derwyn about this briefly before a conference call with him, and he felt that this could be due to the BIRT engine included with Contour 2.5.5 and its differences from the one included with 2.4.4.  I'm in the process of testing this theory and I'll let you know if it resolves it.

Chris Callan  
Chris Callan
88 posts since
Oct 16, 2007
Currently Being Moderated
2. May 26, 2009 7:48 PM in response to: Chris Callan
Re: Error creating report in PDF format

Unfortunately that doesn't seem to have resolved the issue.  I re-saved one of the reports that I could reproduce the issue with using the various BIRT versions and they all reported the same error.  Any advice on where I should look for additional troubleshooting on this?

Derwyn Harris  
Derwyn Harris
177 posts since
Jun 11, 2007
Currently Being Moderated
3. May 27, 2009 7:26 PM in response to: Chris Callan
Re: Error creating report in PDF format

Moved to support.

Stephano  
Stephano
167 posts since
Jan 14, 2008
Currently Being Moderated
4. May 28, 2009 1:25 PM in response to: Chris Callan
Re: Error creating report in PDF format

I was able to reproduce this error.  I'm going to be tracking this with you in support, but I'll post the resolution here as well in case anyone has a similar issue.

Chris Callan  
Chris Callan
88 posts since
Oct 16, 2007
Currently Being Moderated
5. Jun 5, 2009 8:24 AM in response to: Stephano
Re: Error creating report in PDF format

Any updates on this?  We've still been unable to locate a workaround for this issue on our side.

Stephano  
Stephano
167 posts since
Jan 14, 2008
Currently Being Moderated
6. Jun 5, 2009 4:59 PM in response to: Chris Callan
Re: Error creating report in PDF format

We're looking into this error as it seems to be an issue with the newer version of BIRT in Contour 2.5.  If I can't find any direct answers in the BIRT community, I'll get in touch with BIRT support and post a link to their info / reply.

 

In the mean time, you should be able to print the report as a pdf from the HTML output.  I know this isn't ideal, but hopefully it can hold you over till we have a more concrete solution.

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