It would be really nice to have a customizable message on the Contour login page that the administrators could enter so that users could have a pointer to the administration E-mail account.  In our company we've setup an E-mail alias to "ContourAdmin@<...>.com" so that there's only one admin account that everyone needs to know.  It's possible to modify the login.jsp to accomplish this, but since upgrading involves dropping a new webapp directory, it's simply a whole lot easier to stay away from too many customizations to the system.

On a related note, is there a plan to make the upgrade less painful for folks with customizations installed (reports, pages, etc...)?