5 Replies Last post: Dec 18, 2007 8:58 AM by Eric Ford  
Derwyn Harris   97 posts since
Jun 11, 2007
Currently Being Moderated

Jun 14, 2007 8:51 AM

Defining Notifications

What we have today

A notification is triggered when a user saves an item and selects one or more distributions groups. (Distribution Groups can have one or more users)

 

The future

We have been debating how to expand on this. Some of the concepts on the table are RSS, subscribing to notifications, alerts within the Contour application itself (so only when you log in do you see any notifications). There are also questions around customizations. For example from a user profile we could see settings like; notify me on all Items I own or am assigned to or items I comment on etc.

 

This discussion is open to any ideas around notification.

  4 posts since
Jul 16, 2007
Currently Being Moderated
1. Jul 16, 2007 11:12 AM in response to: Derwyn Harris
Re: Defining Notifications

 

Rather than email notifications, I'd like to see a sortable list in the tool of all the requirements that have changed in the "X" number of days as well as over a range of prior days (ie:  What changed in March 07 for instance).  This could be coupled with a subscription checkbox for individual requirements and for folders (this would then list only those items that have changed in the desired period.  An email for every change doesn't work for people who need to review dozens of changes each day.

 

For people who only own or need to track a few requirements, I can see some merit to email notification on a subscrition basis for them.

 

 

 

Kim Carlton   22 posts since
Aug 2, 2007
Currently Being Moderated
3. Aug 8, 2007 11:32 AM in response to: Derwyn Harris
Re: Defining Notifications

And now for something even simpler - I  mean real simple.

 

With the current notification code (1.6.3) that we are using - what would be nice would be something as simple

as customizing the header and footer of the email. We would like to add "this is an automatic generated message from contour"

or something like that plus the standard email disclaimer "if you received this in error, etc etc"... at the bottom of the email.

 

Is that available anywhere right now?

Thanks.

Eric Winquist   83 posts since
Jun 11, 2007
Currently Being Moderated
4. Aug 8, 2007 11:44 AM in response to: Kim Carlton
Re: Defining Notifications

Hi Kim,

 

You can modify the email templates with a text editor - for instructions on how to do this, see:

 

http://www.jamasoftware.net/doku.php/config/emailtemplates

 

There are plans to move all text based templates such as these and the editor templates and store them within the application and provide an editor for making these types of modifications easier.

 

 

 

Eric Ford   31 posts since
Oct 10, 2007
Currently Being Moderated
5. Dec 18, 2007 8:58 AM in response to: Derwyn Harris
Re: Defining Notifications

I'd like to put in a vote for email in addition to a dashboard display.  With a limited number of user licenses I'd like to keep from requiring users to login just to see if anything changed.

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